All AI tools
AI Help Center Article Generator
Share a resolved ticket, a common question, or a workaround. Get a publish-ready help center article with a searchable title, clear steps, and tags, in the chat.
Sign in before choosing files. Only your text draft is saved. Choose your files here after signing in.
Write
.
Tap a field to fill it in
Nothing sends until you start, and you can change anything afterwards.
What you get
- Text in the chatCopy it wherever you need it. Keep chatting to adjust the tone, length, or wording.
How it works
- Paste the resolved ticket, the common question, or the fix, with the steps and any exact error message customers see.
- askROI's Write a help center article tool picks the article type and writes it in that type's structure, with a title, category, tags, and audience, plus publishing notes on overlaps and who should review it.
- Paste the article into your help center, or keep chatting to change the technical depth, write a companion article, or make an internal version with more detail.
What people use it for
- Resolved ticketsturn a fix you have explained three times into an article customers find on their own.
- Setup guidesdocument a configuration as numbered steps with a way to confirm it worked.
- Known issuespublish the symptoms, the workaround, and the fix status while engineering works on it.
- Common questionsanswer a frequent question in the first sentence, with details below.
Questions
- Which article types can it write?
- How-to articles (prerequisites, numbered steps, how to confirm it worked, common issues), troubleshooting articles (symptoms, cause, solutions with the likeliest fix first, prevention, where to get help), FAQ articles, known issue articles (status, who is affected, workaround, fix timeline, updates), and reference articles.
- How does it make articles easier to find?
- It titles the article in the words customers type, such as "Fix: dashboard shows blank page" rather than "Dashboard issue", includes exact error messages, adds common synonyms, and opens with a sentence that restates the problem in plain language.
- How is this different from the AI SOP Generator?
- The SOP generator documents a process for your own team to follow. This tool writes customer-facing help articles that answer a question or fix a problem customers search for.
- What does it not do?
- It does not publish to your help center, take screenshots, or test the steps in your product. It writes from what you give it, and its publishing notes name who should check the technical details before it goes live.
